Responsible Gambling Policy
FairGo Casino Australia is committed to ensuring that gaming remains a recreational and safe activity. We promote proactive player wellbeing and provide technical tools to help you maintain control.
By continuing to browse, you can allow the use of cookies according to your preferences. Where required by law, we will ask for your consent before activating non-essential cookies.
Strict Age Requirement (18+)
Access to fairgo-casino-au.online is strictly limited to individuals aged 18 years or older. We implement rigorous identity verification checks to prevent underage access. Parents are encouraged to use filtering software on shared devices.
Cookies are small text files that a site can save on your browser or device. They are usually used for the platform to function correctly, to remember choices (e.g., language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Tools for Self-Management
Financial Limits You can set daily, weekly, or monthly deposit and loss limits within your account settings to manage your budget effectively and prevent overspending.
Time and Session Management Use session reminders to track the duration of your play. You may also set "time-out" periods for short-term access suspension when you feel a break is needed.
Self-Exclusion For those needing a significant break, we offer a formal self-exclusion process. This deactivates your account and stops all marketing communications for a specified period or permanently.
We use cookies for:
- maintaining the session and enabling essential functions (login, security, fraud prevention);
- improving service performance and stability;
- remembering settings and preferences;
- measuring platform usage to identify errors and optimize the experience;
- where applicable, showing more relevant content or communications based on interests.
Warning Signs of Risky Behavior
It is important to recognize when gaming ceases to be fun. Signs include:
- Using money intended for essential bills to play.
- Chasing losses to recover funds.
- Neglecting social or professional duties.
- Feeling anxious or irritable when not gaming.
Strictly necessary cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help to understand how the platform is used (e.g., pages visited, load times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not conduct interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed through consent and you can reject it without losing access to essential functions.
Seeking Professional Support
If you or someone you know is struggling with gambling-related issues, several organizations in Australia provide free and confidential counseling. We encourage all players to seek professional help if gaming becomes a burden.
When applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Protection of Minors
It is the responsibility of the account holder to protect their credentials. We recommend using specialized parental control software to block access to gaming content on shared computers or tablets.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., keeping the session active).
Monitoring and Training
Our staff is trained to understand the importance of responsible gaming and to assist users in navigating our control tools. We periodically review our policies to align with evolving best practices.
Some functions may rely on external providers (e.g., measurement services, security or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and to demand reasonable standards of security and confidentiality.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
We may update this policy to reflect technical, operational, or legal changes. The current version will be the one published on the platform with its update date.
If you have questions about the use of cookies or wish to exercise options related to your preferences, please contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico